FNB FirstJob Learnerships 2026 Open for Learners Seeking Workplace Experience

Who can apply

• Minimum Qualification: Grade 12 / Matric
• Have completed Grade 12 / Matric.
• Be South African citizens.
• Be between 18 and 35 years old.
• Be currently unemployed.
• Be computer literate.
• Have working knowledge of Microsoft Office.
• No previous work experience is required.

How to apply

Applications are submitted directly to FNB FirstJob - we do not collect applications. Read the eligibility criteria, prepare your supporting documents, then complete your application on the official page.

Full details

FNB is offering a FirstJob Learnership opportunity for candidates who want to complete a formal registered qualification while gaining workplace experience inside a banking environment. The learner role gives selected candidates exposure to administration, research, analysis, customer service, process work and personal development.

The FNB FirstJob Learnerships 2026 are open for candidates who want to gain workplace exposure while completing a formal registered qualification.

The opportunity is listed as FirstJob Learner, with job requisition ID R49561. It is based in Johannesburg and listed as a part-time opportunity. Applications close on 22 May 2026.

This is a development role, which means selected learners will complete learning requirements while also supporting real business tasks.

For young people who want banking-sector exposure, this learnership can offer a structured way to build skills, confidence and workplace readiness.

What is the FNB FirstJob Learnership about?

The FNB FirstJob Learnership is a learner development opportunity.

Selected learners will complete a formal registered qualification while gaining work experience.

During the programme, learners will support predefined business objectives through tasks such as research, analysis, administration, process support and project-related work.

These tasks are designed to add value to the business area while helping learners grow professionally.

What will learners do during the programme?

Learners will be expected to complete the requirements of the registered qualification.

They will also receive additional work-related training where required.

The role may include administration, research, analysis, process work and project support.

Learners may also help with activity reports, customer service improvement, process optimisation and operational efficiency.

This is a practical learning opportunity for people who want to understand how work happens inside a professional banking environment.

What skills can learners develop?

The programme can help learners build both technical and workplace skills.

These may include:

• Administration
• Research and analysis
• Customer service
• Problem-solving
• Process improvement
• Reporting
• Communication
• Teamwork
• Personal development planning
• Risk awareness
• Cost consciousness

These skills are useful in banking, finance, administration, customer service and business support roles.

Why is customer service important in this role?

FNB expects learners to follow service standards and treat customers fairly.

Learners may be involved in customer interaction, customer feedback and complaint resolution.

This means learners should be ready to communicate professionally and take ownership when helping solve problems.

Customer service is important in banking because clients expect accurate information, respectful communication and reliable support.

What does the role say about risk and costs?

The learner role includes identifying and escalating possible risks that could increase costs.

Learners are also expected to show cost awareness and understand how their own actions can affect business expenses.

This helps learners understand how banking teams work responsibly and protect business performance.

Good learners do not only complete tasks - they also learn how their work affects customers, teams and the wider business.

What personal values are important?

FNB highlights teamwork, respect, inclusion and continuous improvement.

Learners will be expected to contribute to team goals and share knowledge that can benefit others.

They should also respect diversity and value individual contributions.

This makes the role suitable for applicants who are open to learning, willing to improve and able to work well with people from different backgrounds.

How will learners grow during the programme?

Learners will be expected to identify their own development gaps.

They may need to create a development plan and review it with a team leader.

This helps learners understand which skills they still need to improve and how to grow their performance over time.

The programme encourages continuous personal improvement, which is important for long-term career growth.

Who should consider this FNB learnership?

This opportunity is suitable for candidates who want formal learning and workplace exposure in the banking sector.

It may be a strong fit for applicants who are interested in:

• Banking
• Customer service
• Administration
• Finance processes
• Business support
• Research and analysis
• Process improvement
• Project work

Applicants should be willing to learn, complete the qualification requirements and contribute to a professional team environment.

Before applying, make your CV simple and focused. Highlight your education, computer skills, communication ability, customer service mindset, teamwork, attention to detail and willingness to learn. Since this is a learner role, your attitude and readiness to develop can matter just as much as your experience.

What employment equity note should applicants know?

FirstRand states that appointments will be made in line with the group’s Employment Equity plan.

The bank also supports the recruitment and advancement of individuals with disabilities.

Candidates may disclose disability information voluntarily, and the bank states that this information will be kept confidential unless disclosure is required by law.

This is important for applicants who may need reasonable support during recruitment or participation in the programme.

What is the reference number?

The job requisition ID for this opportunity is:

R49561

Applicants should use this reference when checking the listing or following up through the official FirstRand Workday portal.

When is the closing date?

Applications close on 22 May 2026.

FNB notes that applications will not be accepted on the closing date and onwards, so applicants should submit ahead of the final date.

Waiting until the last day may result in missing the opportunity.

How can applicants submit their application?

Applications must be completed online through the official FirstRand Workday portal.

Applications must be submitted through the official FNB FirstJob Learner online application portal.

Before applying, applicants should prepare an updated CV and check that all details are accurate.

Final Thoughts

The FNB FirstJob Learnerships 2026 offer candidates a structured opportunity to gain workplace experience while completing a formal registered qualification.

With exposure to administration, research, analysis, customer service, process improvement and team-based work, the programme can help learners build a strong foundation for future opportunities in banking and business support.

Applicants who are ready to learn and grow should submit through the official FirstRand Workday portal before 22 May 2026.

Frequently asked questions

Sources

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