FAIS Ombud Client Care Graduate Internships 2026
The Ombud for Financial Services Providers (FAIS Ombud) invites suitably qualified South African graduates to apply for the Client Care Graduate Internship Programme 2026 in Pretoria. Internship Application Closing Date: 25 September 2026 Internship Location: Pretoria East, Gauteng, South Africa...
FAIS Ombud Client Care Graduate Internships 2026 is a internship offered by FAIS Ombud Client Care in Gauteng. Applications close on 25 Sept 2026.
Who can apply
- Applicants must be South African citizens with valid South African identity documents.
- Office Administration Diploma at NQF Level 6
- Applicants should also have a strong academic background, computer literacy and an interest in public service and the financial sector.
- Candidates must be energetic, self-driven, deadline-focused and able to work in a demanding environment.
How to apply
Applications are submitted directly to FAIS Ombud Client Care - we do not collect applications. Read the eligibility criteria, prepare your supporting documents, then complete your application on the official page.
Go to the application pageFull details
The Ombud for Financial Services Providers (FAIS Ombud) invites suitably qualified South African graduates to apply for the Client Care Graduate Internship Programme 2026 in Pretoria.
Internship Application Closing Date: 25 September 2026
Internship Location: Pretoria East, Gauteng, South Africa
FAIS Ombud Client Care Graduate Programme 2026
The FAIS Ombud is recruiting a graduate trainee to join the Client Care Department as part of its Graduate Recruitment Programme.
The programme is structured to provide graduates with practical workplace experience, competency-based training and mentorship while helping build a pipeline of skilled entrants into the labour market.
Internship Overview
Organisation: Ombud for Financial Services Providers (FAIS Ombud)Position: Client Care GraduateReference Number: REC26-07Department: Client CareIndustry: Call CentreJob Type: ContractNumber of Positions: X1Duration: 12 monthsSalary: Market RelatedLocation: Pretoria East, GautengClosing Date: 25 September 2026
Minimum Requirements
Applicants must be South African citizens with valid South African identity documents.
Candidates must have an:
Office Administration Diploma at NQF Level 6
Applicants should also have a strong academic background, computer literacy and an interest in public service and the financial sector.
Candidates must be energetic, self-driven, deadline-focused and able to work in a demanding environment.
What the Programme Offers
Successful graduates will be assigned to the Client Care Department and will receive training under the guidance of a dedicated mentor.
Participants will gain exposure to complaints submitted by members of the public against financial service providers.
The programme also provides an opportunity to work alongside experienced lawyers, financial planners, investigators and negotiators.
Key Performance Areas
The successful candidate will assist with:
- Registering new complaints.
- Assessing whether complaints fall within the jurisdiction of the FAIS Ombud.
- Guiding complainants on jurisdictional matters.
- Identifying the key issues contained in complaints.
- Requesting additional information where required.
- Referring matters outside the FAIS Ombud’s jurisdiction to relevant organisations.
- Liaising with complainants and financial service providers.
Skills and Competencies
Applicants should demonstrate strong problem-solving, interpersonal and communication skills.
Candidates should also be able to work effectively under pressure, manage deadlines and contribute positively in a team environment.
The advert additionally refers to presentation, conflict-management and people-management skills.
Employment Equity
Preference will be given to black female candidates and persons living with disabilities in support of the FAIS Ombud’s Employment Equity targets.
Background Checks
Recommended candidates may be required to undergo comprehensive background checks.
These may include security screening, psychometric testing and verification of qualifications and other credentials.
How to Apply for FAIS Ombud Client Care Graduate Internship 2026
Applications must be submitted online through the FAIS Ombud recruitment portal.
Click here to apply for FAIS Ombud Client Care Graduate Internship 2026
Applicants may also access the main recruitment portal:
Click here to view FAIS Ombud vacancies
Internship Application Closing Date
Applications close on:
25 September 2026
Enquiries
For enquiries, contact:
Ms Gontse Setseta
Telephone: 012 762 5000
Correspondence will only be entered into with shortlisted candidates, and the FAIS Ombud reserves the right not to make an appointment.
Frequently asked questions
What is the FAIS Ombud Client Care Graduate Internships 2026?
The FAIS Ombud Client Care Graduate Internships 2026 is a internship offered by FAIS Ombud Client Care for South African students and applicants interested in Accounting/Finance, Commerce/Business, and IT/Computer Science. The Ombud for Financial Services Providers (FAIS Ombud) invites suitably qualified South African graduates to apply for the Client Care Graduate Internship Programme 2026 in Pretoria. Internship Application Closing Date: 25 September 2026 Internship Location: Pretoria East, Gauteng, South Africa... You can read the full details, eligibility criteria, and application steps on this page before you apply.
Who qualifies for the FAIS Ombud Client Care internship?
To qualify for the FAIS Ombud Client Care internship, applicants generally need to meet a few key conditions. These include Applicants must be South African citizens with valid South African identity documents., Office Administration Diploma at NQF Level 6, and Applicants should also have a strong academic background, computer literacy and an interest in public service and the financial sector.. It is open to applicants at Diploma level. Read every requirement carefully on the official listing, because meeting all of them improves your chances of being shortlisted.
When does the FAIS Ombud Client Care internship close?
According to our sources, the FAIS Ombud Client Care internship closes on 25 September 2026. We last checked this listing on 16 September 2026. We always recommend verifying the closing date on the official listing, as providers sometimes extend or bring forward their deadlines.
What documents do I need to apply?
Our sources do not list the exact documents required for the FAIS Ombud Client Care internship, so treat the following as a typical guide rather than a confirmed list. Most South African applications ask for a certified copy of your ID, your matric certificate or latest results, an academic transcript, and proof of household income. Confirm the precise document checklist on the official listing before submitting, because requirements vary between providers.
How do I apply for the FAIS Ombud Client Care internship?
Applications must be submitted online through the FAIS Ombud recruitment portal. Click here to apply for FAIS Ombud Client Care Graduate Internship 2026 Applicants may also access the main recruitment portal: Click here to view FAIS Ombud vacancies You can start your application using the official link provided on this page. Apply early and keep a copy of any reference number or confirmation you receive, in case you need to follow up.
Sources
This page summarises information published by:
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