# Tracker Call Centre/Control Centre Learnership 2026 for Matric Applicants > Tracker Connect offers a 12-month learnership for unemployed South African young people aged 18 to 35 who have Matric. Canonical: https://bursaryza.co.za/learnership/tracker-call-centre-control-centre-tracker-call-centre-control-centre-learnership Last updated: 2026-11-06 Learnership Tracker Connect offers a 12-month learnership for unemployed South African young people aged 18 to 35 who have Matric. It combines structured learning with workplace practice in customer and control centre roles, and includes a minimal stipend. Applications close on 11 November 2026. Listing last updated 06 Nov 2026. We recheck our listings every day. TC Learnership TC Tracker Call Centre/Control Centre - [Apply on official site](https://careers.tracker.co.za/applicant/index.php?controller=Listings&method=view&listingid=5f4fa2c9-fdd7-4f01-a9e8-2c7f4b793bf7&utm_source=bursaryza.co.za&utm_medium=apply&utm_campaign=learnership&utm_content=tracker-call-centre-control-centre-tracker-call-centre-control-centre-learnership) Provider Tracker Call Centre/Control Centre Closing date 11 Nov 2026 Province - [Eastern Cape](https://bursaryza.co.za/province/eastern-cape) Level Matric Value Accommodation Laptop Monthly allowance Transport Fields of study Commerce/Business IT/Computer Science Education/Teaching Media/Communications Science Humanities/Arts Fast answer Tracker Call Centre/Control Centre Learnership 2026 for Matric Applicants is a learnership offered by Tracker Call Centre/Control Centre in Eastern Cape. Applications close on 11 Nov 2026. ## Who can apply - Qualification clarification: The official advert specifies 132 credits but does not name the precise qualification title, SAQA ID or NQF level. Those details should be confirmed with Tracker before signing a learnership agreement. The Edupstairs SETA Platform can help you research the broader structure of learnerships and qualifications; it is not evidence of Tracker’s particular accrediting SETA or training provider. - The advert describes a full qualification totalling 132 credits but does not specify the qualification name, SAQA ID or NQF level. Confirm the registration details with Tracker. ## How to apply Applications are submitted directly to Tracker Call Centre/Control Centre - we do not collect applications. Read the eligibility criteria, prepare your supporting documents, then complete your application on the official page. - [Go to the application page](https://careers.tracker.co.za/applicant/index.php?controller=Listings&method=view&listingid=5f4fa2c9-fdd7-4f01-a9e8-2c7f4b793bf7&utm_source=bursaryza.co.za&utm_medium=apply&utm_campaign=learnership&utm_content=tracker-call-centre-control-centre-tracker-call-centre-control-centre-learnership) Always verify the details on the official page before applying - closing dates, eligibility and required documents can change without notice. This page summarises publicly available information to help you decide. ## Full details ## Quick overview: Tracker learnership 2026 You have Matric and you want your first real opportunity. You also know you could learn to speak confidently with customers. Before you apply, check one detail that could decide whether you meet Tracker's minimum requirements: your English result. Tracker Connect has advertised a 12-month Call Centre/Control Centre learnership for unemployed South African young people. It mixes structured learning with practical experience in its Customer Experience and 24-Hour Critical Services Control Centres. Learners get a stipend, but the amount has not been published. Please note: there is only one official vacancy covering the Customer Experience and 24-Hour Critical Services Control Centre placement areas. Do not treat them as two separate vacancies, and do not assume you can pick your placement. ## About Tracker Connect and why this learnership matters Tracker Connect works in vehicle tracking, connected services and customer support in South Africa. Its customer work needs people who listen well, protect information, understand systems and answer customer questions accurately. The learnership is meant to help young people build customer service and business system skills while working in a real workplace. Learners may experience the pace and teamwork of service centres, including a critical services environment. Tracker's advert does not promise any particular duty roster or assignment. If you have no formal work experience yet, a structured learning contract may help you build work habits and show new skills. It is not a promise of a job after the programme. You can also look into customer service, contact centre work, sales administration and related jobs using a career explorer tool. Do not see this learnership as your only option. ## What you could learn: 132 credits and workplace practice Tracker describes this as a full qualification made up of structured unit-standard based learning and practical workplace experience, totalling 132 credits. The advert lists these learning outcomes and skills: - Handling first contact customer requests and trying to solve them in one go. - Capturing and updating customer information correctly. - Keeping a professional standard of customer service. - Answering customer enquiries and electronic messages. - Learning Tracker's products, services and internal systems. - Understanding upselling and cross-selling of relevant products. - Working with invoices, adjustments, advance payments, credit notes and payment allocations. - Helping to keep data accurate and reliable. - Understanding contracting and scheduling processes. - Building problem-solving and customer relationship management skills. Qualification note: the official advert gives 132 credits but does not name the exact qualification title, SAQA ID or NQF level. Confirm these with Tracker before you sign a learnership agreement. The SETA research tool can help you understand how learnerships and qualifications are structured, but it does not show which SETA or training provider Tracker uses. ## Who qualifies? Read every minimum requirement Tracker has several compulsory conditions, so meeting the Matric requirement alone is not enough. 1. South African citizenship: you must have a valid South African ID. 2. Age: you must be between 18 and 35. 3. Employment: you must be unemployed at the moment. 4. Work history: the advert requires no previous formal work experience. 5. Studies: you must not be studying full-time. 6. Criminal record: applicants must have no criminal record. 7. Computer skills: basic computer literacy is required. 8. Matric subjects: at least Level 4 in English and a pass in Mathematics or Mathematical Literacy. Tracker says it will give preference to applicants from designated groups under its own policies. This comes from the employer's recruitment statement and is not an extra requirement added by us. The self-check tool on this page can help you review the main conditions. It cannot verify your school results, criminal record or work history. You need to check those yourself and follow Tracker's official screening process. ## The Matric subject rule you must not miss This is the easiest requirement to overlook. Tracker asks for Matric with at least Level 4 in English and a pass in Mathematics or Mathematical Literacy. A general Matric pass is not the same as meeting the English level. The employer accepts a pass in either Mathematics or Mathematical Literacy. It does not require pure Mathematics from everyone. Find your exact subject results on your Matric certificate or results statement. If you are unsure what the recorded achievement levels mean for you, check your record rather than guessing. If you do not meet these requirements, look at the latest learnerships hub and use the career explorer tool to research other options. ## No formal work experience: why it matters The advert does not just say experience is not required. It lists no previous formal work experience as an eligibility condition. If you have held a formal job before, even if you are unemployed now, do not assume you meet this condition. If your background is school activities, volunteering, family business help or informal tasks, describe it accurately. Where needed, ask Tracker how it classifies your experience. You must also be unemployed and not studying full-time. The notice does not explain how every part-time study arrangement will be assessed, so if that applies to you, confirm your availability and suitability with the recruiter directly. Compare this with the Boomerang SA Contact Centre Learnership, which has different advertised prior experience conditions. One employer's rules do not automatically apply to another. ## What Tracker wants beyond your certificate Tracker highlights a professional and positive attitude, clear communication, interpersonal skills, customer focus and attention to detail. The company also values resilience, teamwork, problem-solving, adaptability and a willingness to learn in a fast-paced setting where staff handle many kinds of tasks. You can show these traits through real projects, class activities, community involvement or responsibilities you have had, without inventing work experience. For example, explaining how you kept school records organised is more believable than claiming you have used contact centre software you have never seen. If you want to see whether this type of work suits you, complete the career discovery assessment and compare related jobs using the occupational research tool. These are independent career planning resources, not employer screening tests. ## 12-month duration, stipend and benefits Tracker confirms the programme runs for 12 months on a fixed-term arrangement. The company describes the pay as a minimal stipend to help with basic expenses. It does not publish the exact monthly amount, payment schedule or deductions. Do not trust claims of a specific amount on social media. Tracker also states that no additional benefits apply during the programme. The vacancy does not promise housing support, travel allowances, guaranteed employment, a specific start date or a permanent job at the end. Before you accept any offer, ask the employer to confirm the stipend, attendance requirements, location, training arrangements, qualification registration and other important contract terms. ## Where will the training take place? The current official listing gives the location as Gauteng. It describes placements in the Customer Experience and 24-Hour Critical Services Control Centres, but gives no street address, guaranteed city, number of placements per centre or option to choose a centre. The 24-Hour description refers to a control centre. It does not confirm the shifts or working hours every learner will have. Confirm the schedule and transport arrangements during recruitment. If you live outside Gauteng, think about travel, relocation and accommodation costs before you accept a placement. The advert does not confirm any of these as a programme benefit. ## How to apply online: Tracker Careers The vacancy is on Tracker's official recruitment platform. Its reference is track_001769 and the closing date is 11 November 2026. The employer does not give an exact closing time. 1. Open the official Tracker Call Centre/Control Centre learnership listing and check the reference, title, closing date and online status. 2. Use the Apply button on the employer's listing. Sign in or create an applicant profile when asked. 3. Prepare your CV before you start. The registration form asks for a CV file in PDF, DOC, DOCX or TXT format, up to 10 MB. 4. Enter accurate contact, identity and education details, and keep your phone and email accessible. 5. Answer any employer questions honestly, including questions on age, employment, study status and relevant subject results. 6. Read the final declarations, submit your application and keep any confirmation the portal gives you. Apply by 11 November 2026. No closing hour is given, so do not assume the portal will accept applications until midnight. ## Application documents: required and recommended The published vacancy does not give a full checklist of compulsory uploads. However, the registration form clearly asks applicants to upload a CV file. ### Confirmed at applicant registration - A CV file in one of the accepted formats: PDF, DOC, DOCX or TXT (maximum 10 MB). - Contact and identity details requested in the form. ### Prepare these in case the portal asks for them - Your valid South African ID document or accurate ID details. - Your Matric certificate or results statement showing your English and Mathematics or Mathematical Literacy results. - A reliable mobile number and an email address that you check often. The last three items are our preparation suggestions unless Tracker's application process asks for them. Do not send sensitive ID documents through informal channels. ## Build a first-time applicant CV A CV for someone with no formal work experience should still be useful. Recruiters need to see that you meet the minimum requirements, can communicate well and understand the skills the role needs. Use the ATS CV and cover letter assistant and enter a target opportunity such as Tracker Call Centre/Control Centre Learnership - track_001769. Include your verified Matric subjects, basic computer skills, languages, contact details and real activities that show teamwork, communication, organisation or responsibility. Never add made-up work history, invented references or a misleading English result. For more application guidance, ask questions through the AI assistant. The employer's official vacancy always comes first, ahead of general career advice. ## Possible screening and interview preparation Tracker does not describe a specific test, assessment date or interview format in this listing. It does name key skills you can prepare to talk about if you are invited to the next stage. - Explain how you would listen to an unhappy customer and ask clarifying questions. - Describe a time you handled responsibilities accurately or met a deadline. - Practise communicating politely and clearly in English. - Review basic computer tasks such as typing, email and finding records. - Think about how you would protect confidential customer information. - Be ready to confirm your employment, study and qualification status honestly. These are our preparation suggestions, not confirmed Tracker interview questions. The company says candidates who are not contacted within four weeks may consider their applications unsuccessful. ## Career development beyond the learnership Contact centre experience may be useful for a range of customer-facing and administrative careers, depending on the skills you build and what future jobs require. - Customer service adviser or contact centre agent. - Customer relationship management and support administration. - Service quality and customer experience roles. - Sales support and communication operations. - Data capturing, scheduling and basic business administration. These are examples of wider career paths, not jobs Tracker guarantees. Use the careers and qualifications explorer to look at OFO careers, qualifications and pathways, the occupational research tool for source-labelled job research, and the SETA platform to explore registered training pathways. For further study, compare options using the TVET College Explorer and the University Explorer. Neither TVET college nor university study is an extra requirement for this Matric-entry learnership. If you want work sooner, look at the company entry-level jobs explorer or use the youth employment eligibility checker for general guidance. The checker does not replace Tracker's exact rules. ## Other recent learnerships and youth opportunities One application should not be your whole career plan. Here are other recent learnership articles with different requirements and recruitment arrangements. A related link does not mean every employer is still recruiting when you read this. ### Boomerang SA Contact Centre Learnership 2026 The Boomerang SA Contact Centre Learnership Programme suits people interested in customer service in the Western Cape. Unlike Tracker, its recruitment information asks for previous customer-facing experience. Its SA Youth and company descriptions differ on the exact threshold. The published SA Youth deadline is 6 November 2026, so check the live application status before you rely on it. ### DHL YES4Youth Learnership Programme 2027 (X50) The DHL YES4Youth Learnership Programme has 50 advertised positions in logistics in Uitenhage, Eastern Cape, for eligible Matric applicants. DHL's advert does not confirm an exact closing date or start date. The YES label should not be taken as proof of a separate registered qualification. ### Dunlop Tyres YES Youth Programme 2026 The Dunlop Tyres YES Youth Programme covers different disciplines at two recruitment locations. The Ladysmith deadline is 6 November 2026 and the Durban deadline is 9 November 2026. Check recruitment addresses independently before sending personal documents. ### Value Logistics Learnership Programme 2026 The Value Logistics Learnership Programme offers three road transport and freight training pathways, with a R4,240 monthly stipend and a deadline of 15 November 2026. Qualifications and age requirements vary by pathway. ### NERSA internship and learnership programmes The NERSA Internships and Learnerships 2027 covers several career fields, with applications advertised to close on 16 November 2026. Unlike Tracker's Matric-entry programme, NERSA's advertised roles require relevant tertiary qualifications. ### Northern Coal Non-Artisan Learnership 2027 The Northern Coal Non-Artisan Learnership Programme includes an external Surface Blasting pathway and an internal Mineral Processing pathway. Applications are advertised to close on 30 November 2026. Confirm the recruitment email independently. ### Other related youth programmes You can also read about the Sasol Administration Learnership 2026, with an advertised closing date of 6 November 2026, and the Rohlig-Grindrod YES Programme 2026/2027, with an advertised closing date of 15 November 2026. YES workplace experience placements may not have the same qualification rules as a registered learnership. For the newest posts, browse the learnerships section of this directory. Confirm each programme's current status and official requirements before applying. ## Frequently asked questions: Tracker learnership 2026 ### What is the Tracker Call Centre/Control Centre Learnership Programme 2026? It is a 12-month, fixed-term learning programme from Tracker Connect for eligible unemployed South African youth. Placements are described in the Customer Experience and 24-Hour Critical Services Control Centres. ### When is the Tracker learnership closing date? 11 November 2026. The employer has not given a specific closing time. ### Can I apply with Matric only? Yes, Matric is the advertised minimum education level. You must also reach at least Level 4 in English, pass Mathematics or Mathematical Literacy and meet all other conditions. ### What English mark do I need? At least achievement Level 4 in English, according to the official listing. ### Is Mathematical Literacy accepted? Yes. The employer requires a pass in Mathematics or Mathematical Literacy. ### What is the age requirement? Applicants must be between 18 and 35 years old. ### Can I apply if I am employed? No. Tracker requires applicants to be unemployed at the moment. ### Can I apply if I have held a formal job before? The advert states no previous formal work experience. If your history is unclear, ask Tracker for guidance rather than assuming you qualify. ### Can full-time students apply? No. Tracker states that applicants must not be studying full-time. ### Can someone with a criminal record apply? The vacancy requires applicants to have no criminal record. ### Is the programme paid? Yes. Tracker offers a minimal stipend, but the exact amount is not published. ### How many months does it run? Twelve months. The start date is not given in this listing. ### Will I receive an NQF Level 4 qualification? The advert describes a full qualification totalling 132 credits but does not name the qualification, SAQA ID or NQF level. Confirm the registration details with Tracker. ### Is the programme in Randburg or Johannesburg? The current listing only states Gauteng. Do not assume a specific office address based on older Tracker vacancies. ### How many positions are available? The 2026 listing does not state the number of vacancies. Do not use the 25 positions from an older Tracker article. ### How do I apply? Apply online through the official Tracker Careers vacancy, reference track_001769. The registration form requires a CV upload. ### What happens if Tracker does not contact me? Tracker says applicants who are not contacted within four weeks may consider their application unsuccessful. ### Does the learnership guarantee a permanent job? No. The advert confirms a 12-month learning contract, not a guaranteed permanent appointment. ## Do not confuse this advert with older Tracker learnerships An older Tracker Call Centre Learnership article advertised 25 posts. That article closed in May 2024. Its vacancy count and any programme terms should not be carried over to the current listing. The official 2026 reference is track_001769, and the closing date is 11 November 2026. The official listing does not state a number of places or name an exact NQF level. Always compare the exact listing reference, date, education criteria and application destination when you read about opportunities with the same employer name. ## Editorial integrity Your next step: check your Matric subjects first. If you have the required English level, a Mathematics or Mathematical Literacy pass and meet Tracker's other criteria, prepare a clean CV and apply through the verified listing before 11 November 2026. If you do not qualify, customer service work is not closed to you. Look into other qualifications, training and openings that suit your situation. Never misstate your results or work history to get through screening. ### Career and application tools Explore the university explorer, TVET college explorer, careers and qualifications explorer, career discovery assessment, occupational research tool, SETA platform, CV assistant, youth employment eligibility checker, AI assistant, recruitment scam detector and company entry-level jobs explorer. You can also browse the latest learnerships listed here. ### Disclaimer We are an independent career and education information publisher. We do not recruit, shortlist, receive applications for or guarantee placement with Tracker Connect. The following facts come from the official Tracker Call Centre/Control Centre Learnership listing: reference track_001769; closing date 11 November 2026; 12-month term; Gauteng location; minimal stipend; 132 credits; the two control centre areas; and the citizenship, age, employment, study, criminal record, computer literacy and Matric subject rules. The listing was checked on 6 November 2026. The listing does not confirm the number of vacancies, the exact stipend, a Gauteng office address, a start date, a shift schedule, the qualification title, SAQA ID, NQF level or permanent employment outcome. We have not invented these details. CV suggestions, related job paths, comparisons with other programmes, university and TVET study resources, SETA research and other tools here are supporting guidance, not extra Tracker admission requirements. Never pay anyone who promises a guaranteed learnership placement. Check the live status on the employer's platform right before you submit. ## Frequently asked questions ### What is the Tracker Call Centre/Control Centre Learnership 2026 for Matric Applicants? The Tracker Call Centre/Control Centre Learnership 2026 for Matric Applicants is a learnership offered by Tracker Call Centre/Control Centre for South African students and applicants interested in Commerce/Business, IT/Computer Science, and Education/Teaching. Tracker Connect offers a 12-month learnership for unemployed South African young people aged 18 to 35 who have Matric. It combines structured learning with workplace practice in customer and control centre roles, and includes a minimal stipend. Applications close on 11 November 2026. You can read the full details, eligibility criteria, and application steps on this page before you apply. ### Who qualifies for the Tracker Call Centre/Control Centre learnership? To qualify for the Tracker Call Centre/Control Centre learnership, applicants generally need to meet a few key conditions. These include Qualification clarification: The official advert specifies 132 credits but does not name the precise qualification title, SAQA ID or NQF level. Those details should be confirmed with Tracker before signing a learnership agreement. The Edupstairs SETA Platform can help you research the broader structure of learnerships and qualifications; it is not evidence of Tracker’s particular accrediting SETA or training provider. and The advert describes a full qualification totalling 132 credits but does not specify the qualification name, SAQA ID or NQF level. Confirm the registration details with Tracker.. It is open to applicants at Matric and TVET level. Read every requirement carefully on the official listing, because meeting all of them improves your chances of being shortlisted. ### When does the Tracker Call Centre/Control Centre learnership close? According to our sources, the Tracker Call Centre/Control Centre learnership closes on 11 November 2026. We last checked this listing on 11 November 2026. We always recommend verifying the closing date on the official listing, as providers sometimes extend or bring forward their deadlines. ### What documents do I need to apply? Our sources do not list the exact documents required for the Tracker Call Centre/Control Centre learnership, so treat the following as a typical guide rather than a confirmed list. Most South African applications ask for a certified copy of your ID, your matric certificate or latest results, an academic transcript, and proof of household income. Confirm the precise document checklist on the official listing before submitting, because requirements vary between providers. ### How do I apply for the Tracker Call Centre/Control Centre learnership? The vacancy is hosted on Tracker’s official recruitment platform. Its reference is track_001769 and the advertised closing date is 11 November 2026. The employer does not specify an exact closing time. Open the official Tracker Call Centre/Control Centre Learnership listing and confirm the reference, title, closing date and online status. Use the Apply control on the employer’s listing. Sign in or create an applicant profile when prompted. Prepare your CV before starting. The portal’s registration form requests a CV file, with PDF, DOC, DOCX or TXT formats accepted, up to 10 MB. Enter accurate contact, identity and education information; keep your phone and email accessible. Complete any employer questions honestly, including age, employment, study status and relevant subject results. Read the final declarations, submit your application and retain any submission confirmation provided by the portal. Apply by 11 November 2026. Since no closing hour is stated, do not assume the portal will accept submissions until midnight. Apply online through the official Tracker Careers vacancy, reference track_001769. The applicant registration form requires a CV upload. You can start your application using the official link provided on this page. Apply early and keep a copy of any reference number or confirmation you receive, in case you need to follow up. ## Sources This page summarises information published by: Deadline Today Closes 11 Nov 2026 - [Apply now](https://careers.tracker.co.za/applicant/index.php?controller=Listings&method=view&listingid=5f4fa2c9-fdd7-4f01-a9e8-2c7f4b793bf7&utm_source=bursaryza.co.za&utm_medium=apply&utm_campaign=learnership&utm_content=tracker-call-centre-control-centre-tracker-call-centre-control-centre-learnership) ### Do you qualify? Check each requirement before you apply. Qualification clarification: The official advert specifies 132 credits but does not name the precise qualification title, SAQA ID or NQF level. Those details should be confirmed with Tracker before signing a learnership agreement. The Edupstairs SETA Platform can help you research the broader structure of learnerships and qualifications; it is not evidence of Tracker’s particular accrediting SETA or training provider. The advert describes a full qualification totalling 132 credits but does not specify the qualification name, SAQA ID or NQF level. Confirm the registration details with Tracker. Related opportunities ## You might also apply for - [Browse all](https://bursaryza.co.za/learnerships) - [BTLearnershipBTBidvest Tank Terminals Apprenticeships 2026Bidvest Tank TerminalsBidvest Tank Terminals invites unemployed South African youth to apply for the Apprenticeship Programme 2026 in Richards Bay.EngineeringKwaZulu-Natal2 days leftView](https://bursaryza.co.za/learnership/bidvest-tank-terminals-apprenticeships-2026-x5-3) - [BTLearnershipBTBidvest Tank Terminals Apprenticeships 2026Bidvest Tank TerminalsBidvest Tank Terminals is offering five apprenticeship places in total in Richards Bay, KwaZulu-Natal, across three trades: Millwright, Mechanical Fitter and Boilermaker. It is aimed at South African citizens aged 18 - 30 with Matric Mathematics and Physical Science, and it offers a 36-month training programme ending in a trade test. Applications close on 13 November 2026.EngineeringGauteng2 days leftView](https://bursaryza.co.za/learnership/bidvest-tank-terminals-bidvest-tank-terminals-apprenticeships-2026) - [BMWLearnershipBMWBMW Group SA YES4Youth Programme 2027BMW Group YES4YouthBMW Group South Africa is offering a 12-month fixed-term workplace-experience programme called the YES4Youth Student Programme 2027. It is for unemployed young South Africans aged between 18 and 34 who have completed a relevant qualification and have never taken part in a YES4Youth programme. Applications close on 13 November 2026.EngineeringGauteng2 days leftView](https://bursaryza.co.za/learnership/bmw-group-yes4youth-bmw-group-sa-yes4youth-programme)